Delivery Policy

Order Confirmation:

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Processing Times:

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We'll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please contact us via email at support@zirahome.co.uk or phone 03330503043

Shipping Costs:

We offer free delivery for mainland United Kingdom only.

Damages:

Please inspect all items thoroughly at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to support@zirahome.co.uk.